The name of Citibank is synonymous with one of the largest banking networks of the world. It is an organization that has an extensive presence on an international basis with its offices and various banking solutions for commercial and personal purposes. There are branches of operations across countries of the American continents, Europe and Asia. There are retail banking solutions in addition to investment products, insurances schemes and credit cards of different kinds.
The Citibank operations in India have also seen a mammoth growth in the past few decades with a growth in business and commercial ventures and the setup of newer companies. This has seen a growth in the number of business and current accounts. There is also a newfound dependence and reliance on the use of credit cards among the people of the country. Citibank provides various attractive offers and discounts which makes its cards appealing to the masses. There is also a larger section of the personal bankers who have turned to Citibank for their retail banking needs. There is a highly efficient system of banking and facilities that are available here.
The growth that has been the mark of operations of Citibank India in the past few years has also made the presence of better services imperative. There is a complete overhauling of the customer care services of the bank in India with a fresh approach of professionalism and finesse. There is a constant and steady assistance of the bank that is extended to its clients at any time of the day and night and on all days of the year. There is a 24/7 work culture here which makes accessibility a real possibility for the customers.
An important aspect of the Citibank customer care services is the subdivisions and departments that have been created in them. These are in keeping with the presence of different kinds of services from the bank in retail as well as business or commercial banking. Thus when you call with a specific problem you can choose your department to get in touch with someone instantly for a ready solution. The executives for each department have been trained to understand the different problems that can be faced by such customers and provide them with a suitable solution.
There is also an endeavor to provide as many automated options as possible for the customers to seek their queries answered as soon as possible. There are such offices that have been created in all the major cities of India where Citibank has its presence. this ensures that you will have local numbers to your advantage to call and ask for help.
- Delhi
- Kolkata
- Mumbai
- Chennai
- Bangalore
- Hyderabad
- Pune
These are some of the major cities of India among several others where Citibank branches and customer care offices are located. They are all professionals who have been trained to address your problems accordingly and offer you an immediate solution. And in case there is a problem to which an immediate solution cannot be afforded there is a swift processing of the same to higher authorities and other departments. St no point of time the bank is inclined to leave a person without the appropriate answer to his problem.
There is another set of numbers that are provided to those customers who are using Citibank credit cards. The nature of queries and the problems that are often faced by people are different here and thus there are others who will be able to answer your calls. And the numbers that are provided are all local ones and even all India helpline numbers that are toll free. Here you can call for all details and also information of your local office numbers for customer care services.
There is another service of the Suvidha Online Citibank Account Access. There are other services that are offered from the bank like that of Citibanking and Citibusiness. The segregation of the departments have only enhanced the efficiency levels of each department and helped to attend to their customers better.. There is a higher rate of professionalism that is seen among these departments of Citibank with highly trained professionals taking your calls and addressing the problems with panache. It is a clear reflection of the importance with each customer is regarded with respect to their queries.
Here are some of the important services offered by the various customer care departments.
- Report the loss of credit cards and block them instantly
- Request for cheque books
- Request for drafts
- Request for personal banking services
- Request for pin and tin numbers for better accessibility
There are phone numbers that are applied locally in cities. These are easy to reach and you can access the numbers for your required department very easily and quickly.
You can also log in to the official website of Citibank in India and access all requisite information and contact details of your city branch and offices. The website id is http://www.online.citibank.co.in
Here are some of the numbers that you can access across the cities of India.
Citibank Customer Care Toll Free Number
The toll free no. of citi bank is – 1-600-220123
Ahmedabad
Credit Card 2642 2484
Suvidha 2642 2484
Citibanking 2642 2484
Commercial Bank 2640 4653
Akola
Credit Card 1 800 180 2484
Suvidha 1 800 180 2484
Citibanking 1 800 180 2484
Commercial Bank 1 800 180 2484
Aurangabad
Credit Card 663 2484
Suvidha 661 1330
Citibanking 663 4653
Commercial Bank 663 4653
Bengaluru
Credit Card 2227 2484
Suvidha 2227 2265
Citibanking 2227 2484
Commercial Bank 2229 4653
Bhopal
Credit Card 1 800 180 2484
Suvidha 1 800 180 2484
Citibanking 1 800 180 2484
Commercial Bank 1 800 180 2484
Bhubaneshwar
Credit Card 1 800 180 2484
Suvidha 1 800 180 2484
Citibanking 1 800 180 2484
Commercial Bank 1 800 180 2484
Chandigarh
Credit Card 508 2484
Suvidha 508 2484
Citibanking 508 2484
Commercial Bank 508 4653
Chennai
Credit Card 2852 2484
Suvidha 2852 2484
Citibanking 2852 2484
Commercial Bank 2858 4653
Coimbatore
Credit Card 98940 22484
Suvidha 98940 22484
Citibanking 98940 22484
Commercial Bank 98940 14653
Delhi
Credit Card 254 2484
Suvidha 254 2265
Citibanking 254 2484
Commercial Bank 256 4653
Faridabad
Credit Card 0124 2542484
Suvidha 0124 2542265
Citibanking 0124 2542265
Commercial Bank 0124 2544653
Hyderabad
Credit Card 6666 2484
Suvidha 6666 2484
Citibanking 6666 2484
Commercial Bank 6666 4653
Indore
Credit Card 1 800 180 2484
Suvidha 1 800 180 2484
Citibanking 1 800 180 2484
Commercial Bank 1 800 180 2484
Jaipur
Credit Card 237 2484
Suvidha 237 2484
Citibanking 237 2484
Commercial Bank 511 4653
Jalandhar
Credit Card 506 2484
Suvidha –
Citibanking 506 2484
Commercial Bank 500 4653
Jamshedpur
Credit Card 1 800 180 2484
Suvidha 1 800 180 2484
Citibanking 1 800 180 2484
Commercial Bank 1 800 180 2484
Kanpur
Credit Card 1 800 180 2484
Suvidha 1 800 180 2484
Citibanking 1 800 180 2484
Commercial Bank 1 800 180 2484
Kochi
Credit Card 98950 22484
Suvidha 98950 22484
Citibanking 98950 22484
Commercial Bank 98950 14653
Kolkata
Credit Card 2283 2484
Suvidha 2283 2484
Citibanking 2283 2484
Commercial Bank 2288 4653
Lucknow
Credit Card 220 1022
Suvidha 220 1022
Citibanking 220 1022
Commercial Bank 223 1044
Madurai
Credit Card 98940 22484
Suvidha 98940 22484
Citibanking 98940 22484
Commercial Bank 98940 14653
Mumbai
Credit Card 2823 2484
Suvidha 2823 2265
Citibanking 2823 2484
Commercial Bank 2834 4653
Nasik
Credit Card 1 800 180 2484
Suvidha 1 800 180 2484
Citibanking 1 800 180 2484
Commercial Bank 1 800 180 2484
Noida
Credit Card 255 2484
Suvidha –
Citibanking 255 2484
Commercial Bank 255 4653
Pondicherry
Credit Card 98940 22484
Suvidha 98940 22484
Citibanking 98940 22484
Commercial Bank 98940 14653
Pune
Credit Card 6601 2484
Suvidha 6601 2484
Citibanking 6601 2484
Commercial Bank 6601 4653
Surat
Credit Card 653 2484
Suvidha 653 2484
Citibanking 653 2484
Commercial Bank 653 4653
Trichy
Credit Card 98940 22484
Suvidha 98940 22484
Citibanking 98940 22484
Commercial Bank 98940 14653
Trivandrum
Credit Card 98950 22484
Suvidha –
Citibanking 98940 22484
Commercial Bank 98940 14653
Vadodara
Credit Card 232 2484
Suvidha 232 2484
Citibanking 232 2484
Commercial Bank 232 4653
Vapi*
Credit Card 0265 232 2484
Suvidha 232 2484
Citibanking 0265 232 2484
Commercial Bank 0265 232 4653
Visakhapatnam
Credit Card 1 800 180 2484
Suvidha 1 800 180 2484
Citibanking 1 800 180 2484
Commercial Bank 1 800 180 2484
Website: http://www.online.citibank.co.in/
There is a toll free number that is also available for your requirements of information and details. This call is free of charge and you will not need to pay for it in your bills.
- The number is 1-600-220123.
Citibank is one of those banks in India that has pioneered a new level of professionalism and standard in its deliverance of customer care services. The specific needs and queries of their patrons have been understood and attended to with immediate effect. To initiate a definite promptness of services there has been several customer care divisions and departments to handle various types of problems faced by customers with immediate effect.
The official website is also an active medium that you can access for the same purpose. There are all kinds of information available with free online live chat and email services available for your access.